Lifetime Warranty
Lifetime Warranty
At Rosa Royal, we stand behind the quality and craftsmanship of our jewelry. We are proud to offer a lifetime warranty on all our pieces to ensure your complete satisfaction and peace of mind.
What Our Lifetime Warranty Covers:
- Manufacturing defects in materials and workmanship
- Repair or replacement of any defective jewelry
What Our Lifetime Warranty Does Not Cover:
- Normal wear and tear
- Damage caused by misuse, accidents, or unauthorized repairs
- Loss or theft
How to Make a Warranty Claim:
- Contact our customer support team at info@rosa-royal.com with your order details and a description of the issue.
- If your warranty claim is approved, we will provide instructions on how to send your jewelry back to us for inspection.
- Upon receiving and inspecting the item, we will repair or replace it as necessary and return it to you at no additional cost.
Additional Information:
- Proof of purchase is required for all warranty claims.
- This lifetime warranty is non-transferable and applies only to the original purchaser.
Contact Us: For any questions or concerns regarding our lifetime warranty, please reach out to our support team at info@rosa-royal.com.
Thank you for choosing Rosa Royal. We are committed to ensuring that your jewelry remains a cherished piece for a lifetime.